How can we help?
Common questions below. Still stuck? Email support@griffree.shop or use the form. Include the AI workspace prompt, generated output and credits display if your question is about a plan or export.
No. Café Griffin is an online digital subscription. It delivers plans, styled visuals, ambiance reels and a Café Card PDF — never physical food, drink or ingredients.
Each plan includes a monthly café-session allowance. Allowance is per month and does not roll over. There are no credit packs and no stored balance.
Yes, anytime from the Stripe Customer Portal. Access continues to the end of the current billing period. See the Refund & Cancellation Policy.
Recipes and quantities are AI-assisted creative suggestions. Check ingredients, allergens, hygiene and heating yourself. See the AI Disclaimer.
All prices are in USD. Your bank statement shows the descriptor CAFE GRIFFIN.
See also Pricing, Refund & Cancellation and the AI Disclaimer.